THIS BUSINESS IS NOT BBB ACCREDITED

Telegaleria

(877) 767-1970 4670 Pine Valley Place, Westlake Village, CA 91362

Print

Description

The nature of this company is online clothing sales.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Why Accreditation Revoked
On February 15, 2012, this company's accreditation with the BBB was revoked by the BBB's Board of Directors due to failure to respond to complaints brought to their attention by the BBB. Such failure violates the Bureau's Accreditation Standards.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

Length of time business has been operatingBBB Accreditation was revoked because business failed to honor its accreditation agreement with BBB54 complaint(s) filed against businessFailure to respond to 19 complaint(s) filed against business1 complaint(s) filed against business that were not resolvedBusiness has failed to resolve underlying cause(s) of a pattern of complaints

Customer Complaints Summary Read complaint details

54 complaints closed with BBB in last 3 years | 47 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 13
Billing / Collection Issues 2
Problems with Product / Service 31
Delivery Issues 8
Guarantee / Warranty Issues 0
Total Closed Complaints 54

Additional Complaint Information

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one complaint is unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

    What is BBB Advertising Review?

Additional Information

top
92008340
BBB file opened: 6/23/2010 Business started: 10/1/2006
Contact Information
Fred Ackourey - President
Number of Employees

6

Business Category

Women's Apparel Retail

Alternate Business Names
TelegaleriaTelegaleria, LLC
Alternate Web Sites