BBB ACCREDITED BUSINESS SINCE 10/18/2004

Inkgrabber.com

(866) 203-4476 2205 First St., #103, Simi Valley, CA 93065

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Description

This company is a online seller of Printer Ink Cartridges, Toner Cartridges, Copier Toner and Fax Cartridges. According to the company, every inkjet cartridge purchased from Inkgrabber is backed with a 90-Day Money-Back Guarantee. Printer Ink Cartridges are available as Genuine (OEM) name-brand, Remanufactured Inkjet, Compatible Inkjet, or Refill Kit.

BBB Accreditation

A BBB Accredited business since 10/18/2004.

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised this business's rating include:

Length of time business has been operatingComplaint volume filed with BBB for business of this sizeResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary Read complaint details

34 complaints closed with BBB in last 3 years | 8 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 6
Billing / Collection Issues 2
Problems with Product / Service 24
Delivery Issues 2
Guarantee / Warranty Issues 0
Total Closed Complaints 34

Additional Complaint Information

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  • Government Actions

    BBB has no information regarding government actions at this time.

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  • Advertising Review

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Additional Information

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3001568
BBB file opened: 7/25/2003 Business started: 1/1/2001
Contact Information
Keith Ramirez - President
    Ashley Cummins (Customer Service manager)Customer Support ()Josh Hurlbut (Manager)
Number of Employees

32

Business Category

Printer Supplies

Alternate Business Names
Inkgrabber.comInkjet MadnessInkjetmadness.comInkgrabberInkpoints.com