THIS BUSINESS IS NOT BBB ACCREDITED

About The Children

(800) 787-4981 93 Castilian Drive, Goleta, CA 93117-3026

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Description

About The Children offers family law document preparation.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

BBB Accreditation was revoked because business failed to honor its accreditation agreement with BBB19 serious complaint(s) filed against businessOverall complaint history with BBB

Factors that raised this business's rating include:

Length of time business has been operatingComplaint volume filed with BBB for business of this sizeResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary Read complaint details

92 complaints closed with BBB in last 3 years | 46 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 30
Billing / Collection Issues 19
Problems with Product / Service 43
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 92

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

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Additional Information

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3001180
BBB file opened: 5/15/2001 Business started: 3/1/2001
Contact Information
Rubel Trevino - Owner
    Thomas Hutchison (Principal)James Gallagher (Customer Service)
Number of Employees

70

Business Category

Legal Document Services

Alternate Business Names
About The ChildrenAboutTheChildren.orgATCRET Enterprises
Industry Tips
While not a legal firm, About The Children offers document preparation.