THIS BUSINESS IS NOT BBB ACCREDITED

US Home Loan Advocates

(805) 413-8000 4165 E. Thousand Oaks Blvd, Ste 290, Thousand Oaks , CA 91362

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Description

This company's business is Loan Modification. Guaranteed Loan Modification, LLC is committed to educating people about their real estate loan modification options. The company offers a No Upfront Fee sales process whereby homeowners only pay when results are achieved. They feature Attorney supervised, contingency- based loan modification services.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

BBB concerns with the industry in which this business operates7 complaint(s) filed against businessFailure to respond to 1 complaint(s) filed against business

Customer Complaints Summary

7 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 3
Billing / Collection Issues 1
Problems with Product / Service 3
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 7

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to some complaints presented by the Bureau. However, the company failed to respond to one complaint.

Additional Information

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92006792
BBB file opened: 5/5/2009 Business started: 1/1/2002
Licensing

Agency: Department of Real Estate License Number: 00841154 Status: Licensed California Law requires foreclosure consultants' representives to be licensed by the Department of Real Esate. To verify licensing, contact the California Department of Real Estate at (916) 227-0931, or visit their website at www.dre.ca.gov. You can also write to them at 2201 Broadway, Sacramento, CA 95818-2500.

Contact Information
David Bartels - President
    Bill Matz (Broker of Record)
Number of Employees

9

Business Category

Foreclosure Consultants

Alternate Business Names
US Home Loan AdvocatesGuaranteed Loan Modification, LLCGuaranteed Loan Modification
Alternate Web Sites
Industry Tips
Foreclosure consultants generally offer to stop foreclosure on homes and/or assist in restructuring the mortgage. Some companies may imply that they have an affiliation with a mortgage lender or with a government agency. Despite such claims, these companies do not have affiliations with any government agency or any special relationship with your mortgage company. Generally, mortgage companies will only deal with the borrower on any issue related to the loan.

Complaints concerning similar offers allege that these companies misrepresent their ability to stop foreclosure, fail to perform services as promised, and generally refuse requests for refunds based on non-performance.

California Law requires that any person who visits your home or solicits, induces, or causes a California resident property owner to contract with, or pay any consideration to a foreclosure consultant must have a bond from a surety in an amount equal to at least twice the fair market value of the real property that is the subject of the contract. In addition, the representative must hold a valid California real estate sales license. The representative must also provide the consumer, in writing, under penalty of perjury, a statement attesting that they are properly licensed and bonded. Failure to comply with these requirements renders the contract void. By law, the contract must also provide for a three-day cancellation right, and no money may be collected prior to performing all the services set forth in the contract.

If your written contract does not inform you of your right to a refund or your right to cancel, you may cancel the contract at any time, without regard to the three day time limit. The Better Business Bureau suggests that property owners first speak with their lender before engaging a consultant.

Effective October 11th, 2009, it is illegal to collect any fees, regardless of the form, for negotiating or attempting to negotiate a loan modification for a residential mortgage. All services must be fully completed before any charges can be imposed. It is also illegal to divide advance fees or services into components for the purpose of avoiding this law.

Housing and Development approved housing counselors are exempt from this law.