BBB Reliability Report for
TechXpress
   
      A BBB Accredited business since 03/29/2001
 
BBB Rating is A+
TechXpress A+
Rating Explanation
Company Rating A+
Our opinion of what this rating means:
An exemplary rating. This means that nothing in our files causes us to have any doubt about the company’s reliability.

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My Experience
Not Yet Reviewed
TrustLink Rating:
based on 0 reviews
Company Profile
TechXpress
Address:  
3450 Broad Street, Suite 101
San Luis Obispo, CA  93401
Tel: (805) 541-4400
Fax: (805) 541-4494
Web Site:   http://www.techxpress.net/
Contact:   Bryan Sarlitt - CEO & Founder
Business Start Date:   12/1/1999
Company ID:   3001127
Nature of Business:

TechXpress with offices in San Luis Obispo and Santa Barbara County specializes in providing one-stop computer and website management services to small business and residential computer users. Service offerings include: 24/7 Computer Service & Repair, Network Design & Management, Website Design, Development & Hosting, Computer System Sales & Training, Broadband Internet Access.

BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. 

Licensing

Agency: BEAR: Electronic & Appliance Repair
License Number: 80819
Status: verified

Government Actions

We know of no government action taken against this company.  

Accreditation

This company has been accredited since 03/29/2001 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.  

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
0Making a full refund, as the consumer requested
0Making a partial refund
1Agreeing to perform according to their contract
0Refusing to make an adjustment
0Refuse to adjust, relying on terms of agreement
0Unanswered
0Unassigned
1 Total