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BBB Reliability Report for
Patio Pacific, Inc.
   
      A BBB Accredited business since 12/19/1999
 
BBB Rating is A+
Patio Pacific, Inc. A+
Rating Explanation
Company Rating A+
Our opinion of what this rating means:
An exemplary rating. This means that nothing in our files causes us to have any doubt about the company’s reliability.

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My Experience
3 Star Rating
TrustLink Rating:
based on 2 reviews
Company Profile
Patio Pacific, Inc.
Address:  
874 Via Esteban, Suite D
San Luis Obispo, CA  93401
Tel: (800) 826-2871
Fax: (805) 781-9734
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Web Site:   http://www.petdoors.com
Contact:   Alan Lethers - President
Business Start Date:   10/10/1974
Company ID:   3000346
Nature of Business:

This company offers mail order pet doors.
BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. 

Licensing

Agency:
License Number:
Status:

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

We know of no government action taken against this company.  

Accreditation

This company has been accredited since 12/19/1999 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Addl. Company Info
Additional DBAs
Additional Contacts
Additional Addresses
Additional Websites
Additional Phone Numbers
Additional Fax Numbers
Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.  

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
2Making a full refund, as the consumer requested
1Making a partial refund
5Agreeing to perform according to their contract
1Refusing to make an adjustment
0Refuse to adjust, relying on terms of agreement
0Unanswered
0Unassigned
9 Total