BBB Reliability Report for
Move.com
   
      A BBB Accredited business since 09/30/2003
 
BBB Rating is A+
Move.com A+ 1
Rating Explanation
Company Rating A+
Our opinion of what this rating means:
An exemplary rating. This means that nothing in our files causes us to have any doubt about the company’s reliability.

Check out the Move.com storefront to view photos of the business, read customer reviews, and even post a review yourself!
Not Yet Reviewed
based on 0 reviews
Company Profile
Move.com
Address:  
30700 Russell Ranch Road
Westlake Village, CA  91362
Tel: (805) 557-2300
Fax: (805) 557-2699
Web Site:   http://www.move.com
Contact:   Debbie Neuberger - Senior Vice President of Service Operations
Business Start Date:   1/1/1996
Company ID:   3000195
Nature of Business:

This company offers internet search features related to the residential, real estate and multifamily housing markets.

BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. 

Licensing

Agency:
License Number:
Status:

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

We know of no government action taken against this company.  

Accreditation

This company has been accredited since 09/30/2003 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Complaints filed against this company generally concern a variety of subjects including allegations of confusing or misleading advertising and dissatisfaction with services purchased. The company generally responds to complaints to the complainant's satisfaction. There are no particular patter...   »More

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
8Making a full refund, as the consumer requested
4Making a partial refund
51Agreeing to perform according to their contract
0Refusing to make an adjustment
1Refuse to adjust, relying on terms of agreement
0Unanswered
0Unassigned
64 Total