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BBB Reliability Report for
MINDBODY Inc.
   
      A BBB Accredited business since 06/06/2005
 
BBB Rating is A
MINDBODY Inc. A
Rating Explanation
Company Rating A
Our opinion of what this rating means:
An extremely high rating. The condition that lowers this grade from A+ is not what we believe to be a significant one.

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Company Profile
MINDBODY Inc.
Address:  
4051 Broad Street, Suite 220
San Luis Obispo, CA  93401
Tel: (805) 546-2000
Fax: (805) 547-9306
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Web Site:   http://www.mindbodysoftware.co...
Contact:   Susan Figueroa - Controller
Business Start Date:   1/1/2001
Company ID:   5002899
Nature of Business:

This company offers online booking and business management solutions tailored for personal service professionals/OmSoft, PilateSoft, Web Scheduler, Fitlink Serenity, Studio Savoy.
BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. 

Licensing

Agency:
License Number:
Status:

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

We know of no government action taken against this company.  

Accreditation

This company has been accredited since 06/06/2005 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Addl. Company Info
Additional DBAs
Additional Contacts
Additional Addresses
Additional Websites
Additional Phone Numbers
Additional Fax Numbers
Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.  

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
0Making a full refund, as the consumer requested
0Making a partial refund
2Agreeing to perform according to their contract
0Refusing to make an adjustment
0Refuse to adjust, relying on terms of agreement
0Unanswered
0Unassigned
2 Total