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BBB Reliability Report for
Inkjet Madness
   
      A BBB Accredited business since 10/18/2004
 
BBB Rating is A+
Inkjet Madness A+
Rating Explanation
Company Rating A+
Our opinion of what this rating means:
An exemplary rating. This means that nothing in our files causes us to have any doubt about the company’s reliability.

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Company Profile
Inkjet Madness
Address:  
2205 First St., #103
Simi Valley, CA  93065
Tel: (866) 203-4476
Fax: (866) 203-4477
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Web Site:   http://www.inkgrabber.com/
Contact:   Keith Ramirez - President
Business Start Date:   1/1/2001
Company ID:   3001568
Nature of Business:

This company is a leading online seller of Printer Ink Cartridges, Toner Cartridges, Copier Toner and Fax Cartridges. Since our start in 2003, we’ve saved our customers money on millions of printer ink cartridges. Every Inkjet Cartridge purchased from Inkgrabber is backed with a solid 90 Day Money Back Guarantee. Our Printer Ink Cartridges are available as Genuine (OEM) name-brand, Remanufactured Inkjet, Compatible Inkjet, or Refill Kit. Our mission is to provide you the consumer with a c
BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. 

Licensing

Agency:
License Number:
Status:

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

We know of no government action taken against this company.  

Accreditation

This company has been accredited since 10/18/2004 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

The Bureau has requested basic information from this company. The company has declined to provide this information.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Addl. Company Info
Additional DBAs
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Additional Addresses
Additional Websites
Additional Phone Numbers
Additional Fax Numbers
Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

 

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
2Making a full refund, as the consumer requested
1Making a partial refund
30Agreeing to perform according to their contract
0Refusing to make an adjustment
2Refuse to adjust, relying on terms of agreement
0Unanswered
0Unassigned
35 Total