Ventura, Santa Barbara and San Luis Obispo Counties
This company offers the manufacture and retail distribution of electronic pet training and automatic pet door products.
Bureau's Comments and Analysis of Company's Business:
We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.
Agency: License Number: Status:
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Agency: Ventura County District Attorneys OfficeDescription: On April 20, 2007 the Ventura County District Attorneys Office announced that they have settled a civil consumer protection complaint against this company and its owner. The complaint filed by the DA's Office alleged the company's advertising and sales practices violated California's misleading advertising laws, the Internet sales laws and the Business and Professions Code ... »More
This company has been accredited since 09/10/2008 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
No questions about the truth of this company's advertising has come to our attention.
Bureau Summary and Analysis of customer complaints and company responses:
Company states that during the reporting period they have shipped directly or indirectly to over one million consumers making the number of complaints small in proportion to their total customer base. Complaints are concerning customer's allegations that the merchandise they receive is defective and... »More
The following grid displays the number and responses to complaints over the last 36 months: